Crowne Plaza Dubai Festival City Skyline photo The photo is an aerial view of a modern, high-rise hotel complex situated beside a large, calm body of water – likely a river or a bay. The hotel is a prominent structure with a sleek, cylindrical design featuring horizontal bands of windows. The rooCrowne Plaza Dubai Festival City Exterior photo The complex at nightCrowne Plaza Dubai Festival City Exterior photo View of New York City from the Port of Newark
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From88US$ /night
Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
-
Near the waterfront
Great
8.8
9.4
/10
4.8
4.9
/5

The 5-star Crowne Plaza Dubai Festival City hotel is nearly 10 minutes' walk from Dubai Creek and features a sunbathing terrace and a golf course. With the Dubai Festival City 450 m from and a sporting attraction like Zabeel Multi-Purpose Stadium 3.3 km away, the hotel boasts a treatment room, a Jacuzzi, and a sauna.

Location

This hotel is located approximately 4 km from Dubai Health Authority, and the Lush Creek Waterside Park is around 10 minutes by car from this place. The entertainment venues in the Duisdorf district include the Bur Dubai Abra Dock, within a 7-km distance of the Crowne Plaza Dubai Festival City.

Guests will also appreciate the vicinity of Persian Gulf, located about a -minute walk away. The Ras Al Khor Wildlife Sanctuary is approximately 4.1 km away, while Business Bay train station is situated within 15 km of the property.

The Crowne Plaza Dubai Festival City is within reach of Dubai festival city IKEA bus stop.

Rooms

Staying at this Dubai hotel, you may choose from one of the 594 rooms featuring a flat-screen TV with satellite channels, as well as essentials such as air conditioning. Also, there is a personal safe, a minibar fridge provided. A bidet, a walk-in shower, and a separate toilet, along with a hair dryer and free toiletries, are provided in the bathrooms.

Eat & Drink

The dining options in Crowne Plaza Dubai Festival City hotel include 2 restaurants. Guests are welcome to a pool bar on site. Belgian Cafe is situated just steps from the accommodation.

Leisure & Business

A swimming pool has a hot tub for your convenience. A wellness centre will surely add to a perfect stay. There is a meeting room available for corporate travellers.

“Crowne Plaza Dubai Festival City stands out for its direct access to the Dubai Festival City Mall and the convenience of a complimentary airport shuttle. In my opinion, the hotel works particularly well for families, with its modern kids' club and proximity to attractions like the Burj Khalifa. I also note the praise for the Zaytoun restaurant staff.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Standard King Room Waterfront View
2 persons
48 m² 
1 King-size bed
Shower
Heating
Standard Room
3 persons
34 m² 
2 Single beds
Shower
Heating
Standard King Room
2 persons
37 m² 
1 King-size bed
Shower
Heating
Standard Twin Room Waterfront View
2 persons
34 m² 
2 Single beds
Shower
Heating
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Calendar with prices and room availability

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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Crowne Plaza Dubai Festival City presents an inviting array of dining experiences, celebrating Mediterranean and Middle Eastern flavors alongside Belgian delights. The venues offer a harmonious blend of lively atmospheres and unique culinary traditions, perfect for both casual gatherings and memorable evenings.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a large, modern event space or warehouse. The space is dominated by a complex network of exposed steel beams and trusses forming the ceiling, creating a strong geometric pattern. 

The ceiling is a dark gray or black,
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a pub or bar. The main focus is on a long wooden bar with a dark countertop, extending across the frame. Behind the bar, there are shelves stocked with various bottles of alcohol, glassware, and other bar equipment.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows a bright and modern restaurant interior. The space is well-lit, likely from large windows visible in the background, and features a polished, light-colored floor that reflects the light. 

There are several dining tables set for meals

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family-friendly, modern setting
Key Offerings
Indulge in authentic Levant cuisine prepared in open kitchens, with stunning views during Mashawi Nights, creating a warm and inviting dining experience.
Reservation
No
Hours vary.

Belgian Cafe

Belgian
Ambiance
Casual cafe atmosphere with a generous terrace overlooking the city skyline
Key Offerings
Enjoy the world's famous Belgian hops alongside a delightful range of sweet and savory pastries, fresh sandwiches, and salads for a quick bite. Celebrate with themed nights and live entertainment.
Reservation
No
Hours vary.

Pierre's Bistro & Bar

Modern Bistro by Michelin Star Chef Pierre Gagnaire
Ambiance
Elegant and sophisticated environment with an inviting bar
Key Offerings
Experience exquisite dishes crafted by the renowned chef, showcasing innovative flavors and techniques that promise an exceptional dining encounter.
Reservation
Yes
Hours vary.

Crowne Plaza Dubai Festival City Location

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Map view
Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Nearby
Mall
Dubai Festival City
420 m
Restaurants
Hard Rock Cafe
400 m
Festival Blvd Zone 8A
Vista Bar & Terrace
70 m
Al Rebat Street Lobby Level
Anise
90 m
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
920 m
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
90 m
Dubai
Pierre's Bistro & Bar
910 m
Promenade Level
The Fish House
910 m
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
380 m
Festival City Festival Blvd
Explore Dubai
Explore Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
Contemporary art venue featuring exhibitions and workshops, ideal for art enthusiasts. Admission is free, enhancing its accessibility.
Dubai Festival City Mall
Dubai Festival City Mall
19-minute walk
A premier shopping destination with over 400 stores, dining options, and entertainment, including IMAGINE light and water shows.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Interactive dolphin shows and exhibits showcasing marine life. Offers special events and guided tours for a unique experience.
Children's City
Children's City
13 minutes' drive
An educational and interactive space specifically designed for children. Fun, engaging exhibits promote learning through play.
Creek Park
Creek Park
30 minutes' walk
Relaxation and outdoor activities like biking and picnicking. Offers bike rentals and a picturesque setting by Dubai Creek.
Dubai Tennis Stadium
Dubai Tennis Stadium
5 minutes' drive
Hosting international tennis events, this venue is a hub for sports fans. Check schedules for live matches and events.
Anise
Anise
2 minutes' walk
An international buffet featuring diverse cuisine and vibrant atmosphere. Vegan and gluten-free options are available for guests.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
Stylish bar offering stunning views and creative cocktails. Ideal for a relaxed evening; reservations recommended for peak times.
Hard Rock Cafe
Hard Rock Cafe
5 minutes' walk
Classic American dishes in a rock-n-roll environment. Famous for live music events and a lively atmosphere suitable for all ages.
Eclipse Bar
6 minutes' walk
Trendy bar with live entertainment and a vibrant atmosphere. Great for night outings, check for themed nights and events.
Getting around
City Centre
Dubai9 min  ·  5.9 km
Airports
Dubai Creek SPB (DCG)10 min  ·  6.5 km
Dubai (DXB)29 min  ·  18.9 km
Train
Creek Station15 min  ·  1.2 km
Dubai Healthcare City Station34 min  ·  2.8 km
Underground
Creek15 min  ·  1.2 km
Al Jadaf20 min  ·  1.6 km
Bus
Bus stop5 min  ·  400 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the spacious and clean rooms at Crowne Plaza Dubai Festival City. The hotel's connection to Festival City Mall is frequently mentioned as a major convenience, offering plentiful shopping and entertainment options. Many also appreciate the diverse and high-quality food available, especially at breakfast and dinner, although some have noted that the shower water pressure could be improved. The marvelous views overlooking the creek are another highlight for many visitors.
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Review score
Based on 2685 verified reviews
9.1/10
Perfect
93%
Recommend
Location
9.1/10
Staff
9.1/10
Paid Wi-Fi
7.2/10
Breakfast
8.5/10
Pros
Accommodating staff
Spacious rooms
Waterfront view
Cons
Misleading rates
Rude guests
Swimming area reconstruction
Guest reviews
based on 2685 reviews
9.1/10
based on 5481 reviews
8.8/10
Geoffrey from United Kingdom
Family with children
Standard King Room
4 nights in November 2025
|
Reviewed:February 04, 2026
9/10
excellent servicelarge mallcomfortable bed
The staff provided excellent service at all times. The hotel connects directly to a large mall. This made shopping very convenient. The room had a comfortable bed. the bathroom had all necessary amenities.
Some areas of the hotel appear slightly dated.
0 Helpful
mary from united kingdom
Family with children
standard king room waterfront view
4 nights in November 2025
|
Reviewed:January 25, 2026
8.7/10

wonderful stay

excellent locationeasy accesslocal information
i found the location excellent, connected directly to the festival city mall. this gave me very easy access to lots of shopping and dining options. the staff was friendly and very helpful, especially with directions and local information. the hotel also had beautiful views of the creek.
Service
9/10
the employees are very attentive to guest needs , ensuring quick responses and proactive assistance. requests for extra amenities like towels or pillows were handled promptly. the concierge services helped with local transportation.
Rooms
9/10
the standard king room waterfront view had a comfortable king-sized bed with high-quality linens. there was also a work desk and a seating area. a mini-fridge , coffee maker , and complimentary bottled water were provided.
Dining
8/10
the breakfast buffet featured a variety of options including hot dishes , fresh fruit , pastries , and a live cooking station. seating arrangements accommodated many guests even during busy hours. staff maintained the cleanliness and organization in the dining area.
0 Helpful
|
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Emily from Canada
Family with children
standard king room waterfront view
3 nights in November 2025
|
Reviewed:January 06, 2026
9.3/10

amazing and cute stay

really good servicewaterfront viewblocked sink
the staff was exemplary, especially kailash, bhavana, yashpal, sukhjeet, farid and atif who was really good in their service. arun, the duty manager, was able to deal with any issues fast. the breakfast was amazing everyday and the staff happy to make anything specific if requested. the rooms were spacious and the waterfront view was amazing.
i request for a praying mat but never got it. i thought the room would have a king bed but it was a queen size bed. the sink in bathroom was block. too much noise with rooms next door with door closing etc.
Facilities
9/10
the hotel has great pool and gym facilities that are well maintained. dubai festival city mall with all its shops and eateries is close. this makes shopping and dining convenient without traveling far.
Service
10/10
staff are friendly and cute, always ready to assist with requests. the duty manager is responsive and handles issues promptly. several staff members stand out for really good service and personal attention.
Dining
9/10
the breakfast is amazing with many options and staff happy to prepare special requests. the evening meal options at the intercontinental hotel are equally good. the breakfast includes variety and the staff show care.
Rooms
9/10
the rooms are spacious and provide a beautiful waterfront view. rooms are well maintained and comfortable with good amenities. rooms provide enough space for relaxation after a long day.
0 Helpful
|
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Penelope from Greece
Couple
Standard Room
3 nights in November 2025
|
Reviewed:December 19, 2025
6/10
professional staffnoisy roomcigarette smoke
The staff were professional and top notch I particularly noted Mrindul Joshi and Mohammed.
I booked a quiet non-interconnecting non-smoking room with one bed I expected this as a returning guest I had stayed at the hotel nine times before. The clerk gave me a very noisy room It had a strong cigarette smoke smell. He said I booked a cheap room and could not expect to get everything I wanted. I had to wait two hours for a room change I then got a room with two single beds an interconnecting door and plenty of noise.
0 Helpful
FAQs
About Crowne Plaza Dubai Festival City
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
Crowne Plaza Dubai Festival City is located 2 km from Dubai International Airport.
What amenities does Crowne Plaza Dubai Festival City offer for children?
The hotel includes a kids' club, children's playground, and a children's pool.
What dining options are available at Crowne Plaza Dubai Festival City?
The hotel features on-site dining at Zaytoun restaurant offering Mediterranean cuisine and a Belgian Café.
What are the check-in and check-out times at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Crowne Plaza Dubai Festival City?
Private parking is available on-site free of charge.
What language do the staff at Crowne Plaza Dubai Festival City speak?
Staff at the hotel are fluent in English and Arabic.
Are there any notable attractions near Crowne Plaza Dubai Festival City?
Nearby landmarks include Dubai Frame (3 km), Burj Khalifa (5 km), and Festival Bay (1 km).

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