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Crowne Plaza Dubai Festival City Room photoCrowne Plaza Dubai Festival City Room photoCrowne Plaza Dubai Festival City Exterior photo

CROWNE PLAZA DUBAI FESTIVAL CITY

•
8.6|Great
Check rooms and rates
From$96 /nightOnly on Our Website-10%
Check-in
22Oct
Check-out
23Oct
Guests
2 Guests
Key details

About the Hotel

Dubai Festival City, Dubai
-
Near the waterfront
Great
8.6
9.4
/10
4.8
4.9
/5

Offering a restaurant and a gift shop, the 5-star Crowne Plaza Dubai Festival City hotel lies in Dubai Festival City, which centers on a massive mall of the same name, home to international fashion and furniture brands, global food courts and a cinema complex, 3.6 km from The Floating Bridge and nearly 25 minutes' walk from Dubai Tennis Stadium. This Dubai hotel is 4.5 km from the prominent monument "Deira Clocktower" and invites guests to one of the 2 onsite restaurants.

Location

The hotel is about 5 km from Dubai airport and about a 15-minute ride from such cultural venues as Dubai Frame Gallery. Places of worship to visit 3.7 km from the Crowne Plaza Dubai include St Marys Catholic Church.

Guests will also enjoy proximity to Persian Gulf, situated approximately a 10-minute walk away. Feel in total harmony with nature by visiting the Lush Creek Waterside Park, 2.9 km from the property.

Business Bay railway station is around 10 minutes' drive from the Crowne Plaza.

Rooms

Overlooking the natural surroundings, some rooms at this Dubai hotel feature an in-room fireplace furnished with a study desk. These rooms feature marble floors. Bathroom facilities include a bidet, a walk-in shower, and a separate toilet, as well as comforts such as a hair dryer and dressing gowns.

Eat & Drink

Also, Crowne Plaza Dubai Festival City hotel features a pool bar. Guests can dine at the restaurant Belgian Cafe located just 50 metres away.

Leisure & Business

The accommodation offers a sunbathing terrace and a golf course and a swimming pool with a hot tub. Beauty treatments at the Crowne Plaza Dubai include body wraps, body scrub, and facials along with spa amenities such as a treatment room, a Jacuzzi, and a sauna.

“Crowne Plaza Dubai Festival City stands out for its direct access to the Dubai Festival City Mall and the convenience of a complimentary airport shuttle. In my opinion, the hotel works particularly well for families, with its modern kids' club and proximity to attractions like the Burj Khalifa. I also note the praise for the Zaytoun restaurant staff.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels

Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
  • Standard King Room Waterfront View
    2 persons
    48 m²
    1 King-size bed
    Air conditioning
    Bathtub
  • Standard Room
    3 persons
    34 m²
    2 Single beds
    Air conditioning
    Bathtub
  • Standard King Room
    2 persons
    37 m²
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Calendar with prices and room availability

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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Private parking is possible on site for free.

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Crowne Plaza Dubai Festival City presents an inviting array of dining experiences, celebrating Mediterranean and Middle Eastern flavors alongside Belgian delights. The venues offer a harmonious blend of lively atmospheres and unique culinary traditions, perfect for both casual gatherings and memorable evenings.
Crowne Plaza Dubai Festival City Restaurant photo
Crowne Plaza Dubai Festival City Restaurant photo
Crowne Plaza Dubai Festival City Restaurant photo

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family-friendly, modern setting
Key Offerings
Indulge in authentic Levant cuisine prepared in open kitchens, with stunning views during Mashawi Nights, creating a warm and inviting dining experience.
Reservation
No
Hours vary.

Belgian Cafe

Belgian
Ambiance
Casual cafe atmosphere with a generous terrace overlooking the city skyline
Key Offerings
Enjoy the world's famous Belgian hops alongside a delightful range of sweet and savory pastries, fresh sandwiches, and salads for a quick bite. Celebrate with themed nights and live entertainment.
Reservation
No
Hours vary.

Pierre's Bistro & Bar

Modern Bistro by Michelin Star Chef Pierre Gagnaire
Ambiance
Elegant and sophisticated environment with an inviting bar
Key Offerings
Experience exquisite dishes crafted by the renowned chef, showcasing innovative flavors and techniques that promise an exceptional dining encounter.
Reservation
Yes
Hours vary.

Crowne Plaza Dubai Festival City Location

Dubai Festival City, Dubai
Map view
Nearby
Mall
Dubai Festival City
420 m
Restaurants
Hard Rock Cafe
400 m
Festival Blvd Zone 8A
Vista Bar & Terrace
70 m
Al Rebat Street Lobby Level
Anise
90 m
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
920 m
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
90 m
Dubai
Pierre's Bistro & Bar
910 m
Promenade Level
The Fish House
910 m
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
380 m
Festival City Festival Blvd
Explore Dubai
Explore Dubai Festival City
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
Contemporary art venue featuring exhibitions and workshops, ideal for art enthusiasts. Admission is free, enhancing its accessibility.
Dubai Festival City Mall
Dubai Festival City Mall
19-minute walk
A premier shopping destination with over 400 stores, dining options, and entertainment, including IMAGINE light and water shows.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Interactive dolphin shows and exhibits showcasing marine life. Offers special events and guided tours for a unique experience.
Children's City
Children's City
13 minutes' drive
An educational and interactive space specifically designed for children. Fun, engaging exhibits promote learning through play.
Creek Park
Creek Park
30 minutes' walk
Relaxation and outdoor activities like biking and picnicking. Offers bike rentals and a picturesque setting by Dubai Creek.
Dubai Tennis Stadium
Dubai Tennis Stadium
5 minutes' drive
Hosting international tennis events, this venue is a hub for sports fans. Check schedules for live matches and events.
Anise
Anise
2 minutes' walk
An international buffet featuring diverse cuisine and vibrant atmosphere. Vegan and gluten-free options are available for guests.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
Stylish bar offering stunning views and creative cocktails. Ideal for a relaxed evening; reservations recommended for peak times.
Hard Rock Cafe
Hard Rock Cafe
5 minutes' walk
Classic American dishes in a rock-n-roll environment. Famous for live music events and a lively atmosphere suitable for all ages.
Eclipse Bar
6 minutes' walk
Trendy bar with live entertainment and a vibrant atmosphere. Great for night outings, check for themed nights and events.
Getting around
  • City Centre
    Dubai 9 min  ·  5.9 km
  • Airports
    Dubai Creek SPB (DCG) 10 min  ·  6.5 km
    Dubai (DXB) 29 min  ·  18.9 km
  • Train
    Creek Station 15 min  ·  1.2 km
    Dubai Healthcare City Station 34 min  ·  2.8 km
  • Underground
    Creek 15 min  ·  1.2 km
    Al Jadaf 20 min  ·  1.6 km
  • Bus
    Bus stop 5 min  ·  400 m
Curious about special pre-booking offers?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112.0 per person.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the spacious and clean rooms at Crowne Plaza Dubai Festival City. The hotel's connection to Festival City Mall is frequently mentioned as a major convenience, offering plentiful shopping and entertainment options. Many also appreciate the diverse and high-quality food available, especially at breakfast and dinner, although some have noted that the shower water pressure could be improved. The marvelous views overlooking the creek are another highlight for many visitors.
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Review score
Based on 4 verified reviews
8.3 /10
Great
100%
Recommend
Location
9.2/10
Staff
9.0/10
Value for money
8.5/10
Facilities
8.7/10
Pros
Accommodating staff
Spacious rooms
Waterfront view
Cons
Misleading rates
Rude guests
Swimming area reconstruction
Guest reviews
based on 4 reviews
8.3/10
based on 4809 reviews
8.6/10
Geoffrey from United Kingdom
Family with children
Standard King Room
4 nights in November 2025
|
Reviewed: February 04, 2026
9/10
excellent service large mall comfortable bed
The staff provided excellent service at all times. The hotel connects directly to a large mall. This made shopping very convenient. The room had a comfortable bed. the bathroom had all necessary amenities.
Some areas of the hotel appear slightly dated.
0 Helpful
mary from united kingdom
Family with children
standard king room waterfront view
4 nights in November 2025
|
Reviewed: January 25, 2026
8.7/10

wonderful stay

excellent location easy access local information
i found the location excellent, connected directly to the festival city mall. this gave me very easy access to lots of shopping and dining options. the staff was friendly and very helpful, especially with directions and local information. the hotel also had beautiful views of the creek.
Service
9/10
the employees are very attentive to guest needs , ensuring quick responses and proactive assistance. requests for extra amenities like towels or pillows were handled promptly. the concierge services helped with local transportation.
Rooms
9/10
the standard king room waterfront view had a comfortable king-sized bed with high-quality linens. there was also a work desk and a seating area. a mini-fridge , coffee maker , and complimentary bottled water were provided.
Dining
8/10
the breakfast buffet featured a variety of options including hot dishes , fresh fruit , pastries , and a live cooking station. seating arrangements accommodated many guests even during busy hours. staff maintained the cleanliness and organization in the dining area.
0 Helpful
|
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Emily from Canada
Family with children
standard king room waterfront view
3 nights in November 2025
|
Reviewed: January 06, 2026
9.3/10

amazing and cute stay

really good service waterfront view
the staff was exemplary, especially kailash, bhavana, yashpal, sukhjeet, farid and atif who was really good in their service. arun, the duty manager, was able to deal with any issues fast. the breakfast was amazing everyday and the staff happy to make anything specific if requested. the rooms were spacious and the waterfront view was amazing.
i request for a praying mat but never got it. i thought the room would have a king bed but it was a queen size bed. the sink in bathroom was block. too much noise with rooms next door with door closing etc.
Facilities
9/10
the hotel has great pool and gym facilities that are well maintained. dubai festival city mall with all its shops and eateries is close. this makes shopping and dining convenient without traveling far.
Service
10/10
staff are friendly and cute, always ready to assist with requests. the duty manager is responsive and handles issues promptly. several staff members stand out for really good service and personal attention.
Dining
9/10
the breakfast is amazing with many options and staff happy to prepare special requests. the evening meal options at the intercontinental hotel are equally good. the breakfast includes variety and the staff show care.
Rooms
9/10
the rooms are spacious and provide a beautiful waterfront view. rooms are well maintained and comfortable with good amenities. rooms provide enough space for relaxation after a long day.
0 Helpful
|
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Penelope from Greece
Couple
Standard Room
3 nights in November 2025
|
Reviewed: December 19, 2025
6/10
noisy room cigarette smoke
The staff were professional and top notch I particularly noted Mrindul Joshi and Mohammed.
I booked a quiet non-interconnecting non-smoking room with one bed I expected this as a returning guest I had stayed at the hotel nine times before. The clerk gave me a very noisy room It had a strong cigarette smoke smell. He said I booked a cheap room and could not expect to get everything I wanted. I had to wait two hours for a room change I then got a room with two single beds an interconnecting door and plenty of noise.
0 Helpful
FAQs
About Crowne Plaza Dubai Festival City
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
Crowne Plaza Dubai Festival City is located 2 km from Dubai International Airport.
What amenities does Crowne Plaza Dubai Festival City offer for children?
The hotel includes a kids' club, children's playground, and a children's pool.
What dining options are available at Crowne Plaza Dubai Festival City?
The hotel features on-site dining at Zaytoun restaurant offering Mediterranean cuisine and a Belgian Café.
What are the check-in and check-out times at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Crowne Plaza Dubai Festival City?
Private parking is available on-site free of charge.
What language do the staff at Crowne Plaza Dubai Festival City speak?
Staff at the hotel are fluent in English and Arabic.
Are there any notable attractions near Crowne Plaza Dubai Festival City?
Nearby landmarks include Dubai Frame (3 km), Burj Khalifa (5 km), and Festival Bay (1 km).

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